Is Intercom down right now?
OperationalIntercom is a customer messaging platform providing live chat, chatbots, help desk, and product tours for sales, marketing, and customer support teams. Current OutageHQ URL check for Intercom: up and running.
Current URL check for Intercom
Intercom is up and running
https://www.intercom.com
Not working for you?
Report an outageLast checked: . Current OutageHQ status: operational. There have been 0 user-submitted reports in the past 24 hours. Automated monitoring results are summarized on this page.
Intercom service health
Last 24 hours, shown in UTC
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4 PM UTC: 262 ms response, 0 incidents, 0 reports
Recent outage reports
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Reports are anonymous. This history shows only the selected issue type and submission time from the last 30 days.
Newest anonymous Intercom reports from the last 30 days
0 in the last 24 hours
No detailed outage reports in the last 30 days
If Intercom is not working for you, use the report panel above to add an anonymous signal.
Intercom outage guide
Clear steps, real-time checks, and helpful context when Intercom isn't working.
Check this firstTest the customer-facing Messenger and the team inbox separately, then verify that a test conversation appears before relying on it.
What might affect Intercom?
Intercom outages typically affect the Messenger widget, inbox, or automation engine independently. JavaScript widget loading failures can silently break live chat on customer websites without obvious error messages.
What to do when Intercom is not working
- If Intercom chat fails on your website, provide another contact path and reconcile missed conversations after recovery.
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Help readers check whether Intercom is down from a blog, help center, internal wiki, or incident runbook.
Source checks for Intercom
OutageHQ checks the monitored Intercom URL. A reachable URL does not prove that every feature, account, or region works. Compare these observations with Intercom's own updates when available. How OutageHQ checks services.
Provider updates
View Fin / Intercom status page — All Systems Operational
- Customer contact details showing up as "Redacted" in the Intercom Inbox
resolved · Oct 14, 2026, 5:55 PM UTC
- Issues with Fin for Salesforce
resolved · Sep 16, 2026, 5:19 PM UTC
- Messenger Help Articles not displaying
resolved · Sep 9, 2026, 4:05 PM UTC
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