Where can I check the Intercom status page?

Use this OutageHQ page as an independent Intercom status page. It shows the current status indicator, user-submitted outage reports, and recent uptime checks.

Why is Intercom not working today?

Common causes include workspace, login, sync, collaboration, file access, or integration incident. If OutageHQ checks are healthy and reports are low, the problem may instead be a workspace permission, account, browser, device, network, or organization-specific issue.

How do I report a Intercom outage or server issue?

Use the report option on this page to let other users know Intercom is not working for you. Your report helps compare user symptoms with live checks.

Should I also check official Intercom status sources?

Yes. OutageHQ provides independent checks and user reports, while official Intercom sources may include confirmed incidents, maintenance notes, component details, and regional updates.

Is Intercom down for everyone or just me?

Compare the current OutageHQ status, the last-checked timestamp, user reports from the past 24 hours, response-time history, official status sources, and related services. If those signals are quiet, the issue is more likely local or component-specific.

Does OutageHQ show Intercom outage history?

This page summarizes recent Intercom outage signals from the latest 24-hour monitoring window, including automated checks, incident buckets, response-time history, and user reports.

Is Intercom Down Right Now?

Operational

Is the Intercom website down?

Intercom is up and running

https://www.intercom.com

Not working for you?

Report an outage

Last checked: Jul 12, 2026, 10:35 AM UTC. The service was operational. There have been 0 user-submitted reports in the past 24 hours. This page refreshes every 30 seconds when JavaScript is enabled, and automated checks run every 5 minutes.

Intercom service health

Last 24 hours, shown in UTC

100.0% uptime

Intercom had 96 response-time checks in the last 24 hours, averaging 246 ms, with 0 incident buckets and 0 reports.

24h ago18h12h6hNow

Operational Degraded Down Building

Fully operational uptime: 100.0%
Avg response: 246 ms
Incident buckets: 0
Current status: operational

Report an issue

What are you experiencing with Intercom?

reports in the last 24 hours

Check Intercom before troubleshooting

Intercom is a customer messaging platform providing live chat, chatbots, help desk, and product tours for sales, marketing, and customer support teams.

Current status

Intercom is up and running.

Report volume

0 user reports in the last 24 hours.

Freshness

Last checked Jul 12, 2026, 10:35 AM UTC.

Official links

Compare with support and status channels when available.

What to do when Intercom is down

If Intercom chat is down on your website, customer messages may be queued — they will appear in your inbox once service is restored.
Set up a fallback contact method (email address or phone number) on your site so customers can still reach you during an Intercom outage.
Check status.intercom.com for incident details and subscribe to updates.
Report the outage on this page to help other users confirm the problem.

Common Intercom outage causes

Visit the official Intercom website at https://www.intercom.com to check directly. You can also learn more about how OutageHQ works or browse all monitored services on the service directory.

Free embed

Add a Intercom status widget to your site

Help readers check whether Intercom is down from a blog, help center, internal wiki, or incident runbook.

Get embed code

Status summary

Intercom monitoring details

Intercom is operational in the latest OutageHQ check. If it is not working for you, compare the report count, official sources, and your local browser, device, DNS, or network before assuming a broad outage. Last checked: Jul 12, 2026, 10:35 AM UTC.

Current signal

Intercom is reachable in our latest checks

OutageHQ tracks Intercom as a productivity and work platform using login, file access, collaboration, sync, notifications, and dashboard loading signals.

Report categories

Users can classify Intercom reports by symptom so outage patterns are easier to compare.

Available issue types include Login or SSO issue, Dashboard not loading, Sync problem, File or workspace unavailable, Notifications delayed, Integration issue, Service down, Server not responding, App not loading, Sign in problem, Error message, Slow performance.

Official and independent checks

Compare the official intercom.com site with OutageHQ response-time checks and anonymous user reports.

Issues users reported

Server-loaded survey results for the last 24 hours. The survey itself is the only client-side part of this data path.

0 survey responses

Authentication, SSO, or identity provider access is failing.

Dashboard not loading

Admin, analytics, or service dashboards are unavailable.

Sync problem

Files, records, workspaces, or settings do not sync.

File or workspace unavailable

Documents, files, boards, or workspaces cannot be opened.

Notifications delayed

Push, email, or in-app notifications are delayed or missing.

Integration issue

Connected apps, webhooks, automations, or integrations are failing.

Service down

The whole service appears unavailable.

Server not responding

Requests fail or time out.

App not loading

The app or website opens slowly or never finishes loading.

Error message

The service shows an unexpected error.

Slow performance

The service works but is unusually slow.

Components and regions to compare

Check whether this part fails while the rest of Intercom still works.

Sync

Check whether this part fails while the rest of Intercom still works.

Workspace

Check whether this part fails while the rest of Intercom still works.

Integrations

Check whether this part fails while the rest of Intercom still works.

Platform outage or local issue?

Likely broader issue: Workspace, login, sync, collaboration, file access, or integration incident
Likely local issue: Workspace permission, account, browser, device, network, or organization-specific issue

Troubleshooting checklist

Refresh Intercom and compare the latest OutageHQ status with the report count.
Try another browser, device, network, or DNS resolver if checks are healthy.
Check official Intercom sources for confirmed incidents or maintenance.
Report the closest symptom above so other users can compare the same issue type.

Last 10 checks

Jul 12, 2026, 10:35 AM UTCoperational · 492 ms

Jul 12, 2026, 10:30 AM UTCoperational · 191 ms

Jul 12, 2026, 10:25 AM UTCoperational · 241 ms

Jul 12, 2026, 10:20 AM UTCoperational · 189 ms

Jul 12, 2026, 10:15 AM UTCoperational · 191 ms

Jul 12, 2026, 10:10 AM UTCoperational · 186 ms

Jul 12, 2026, 10:05 AM UTCoperational · 199 ms

Jul 12, 2026, 10:00 AM UTCoperational · 230 ms

Jul 12, 2026, 9:55 AM UTCoperational · 202 ms

Jul 12, 2026, 9:50 AM UTCoperational · 235 ms

Related outage checks

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FAQ

What is Intercom?

Intercom is a customer messaging platform providing live chat, chatbots, help desk, and product tours for sales, marketing, and customer support teams.

Why is Intercom not working?

Intercom outages typically affect the Messenger widget, inbox, or automation engine independently. JavaScript widget loading failures can silently break live chat on customer websites without obvious error messages. Compare the current OutageHQ status, recent checks, user reports, and official sources before assuming the issue affects everyone.

What should I do if Intercom is down?

If Intercom chat is down on your website, customer messages may be queued — they will appear in your inbox once service is restored. Set up a fallback contact method (email address or phone number) on your site so customers can still reach you during an Intercom outage. Check status.intercom.com for incident details and subscribe to updates.

Compare Intercom with nearby productivity and work services users often check during the same incident.

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