Is Zendesk Down Right Now?
OperationalIs the Zendesk website down?
Zendesk is up and running
https://www.zendesk.com
Not working for you?
Report an outageLast checked: . The service was operational. There have been 0 user-submitted reports in the past 24 hours. This page refreshes every 30 seconds when JavaScript is enabled, and automated checks run every 5 minutes.
Zendesk service health
Last 24 hours, shown in UTC
Zendesk had 96 response-time checks in the last 24 hours, averaging 71 ms, with 1 incident bucket and 0 reports.
- Fully operational uptime
- 99.0%
- Avg response
- 71 ms
- Incident buckets
- 1
- Current status
- operational
Check Zendesk before troubleshooting
Zendesk is a customer service and engagement platform offering help desk ticketing, live chat, knowledge bases, and CRM tools for support teams.
Current status
Zendesk is up and running.
Report volume
0 user reports in the last 24 hours.
Freshness
Last checked Jul 12, 2026, 7:00 PM UTC.
Official links
Compare with support and status channels when available.
What to do when Zendesk is down
- If Zendesk is down, customer emails are queued by your mail server and will create tickets once service is restored — no requests are lost.
- Set up a backup support email or phone number so customers can reach you during a Zendesk outage.
- Check status.zendesk.com for per-product status (Support, Chat, Guide, Talk) and subscribe to updates.
- Report the outage on this page to help other users confirm the problem.
Common Zendesk outage causes
Zendesk outages typically affect the Support ticketing system, Chat widget, or Guide knowledge base independently. Email-based ticket creation continues working through mail servers even when the Zendesk web interface is down.
Visit the official Zendesk website at https://www.zendesk.com to check directly. You can also learn more about how OutageHQ works or browse all monitored services on the service directory.
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Help readers check whether Zendesk is down from a blog, help center, internal wiki, or incident runbook.
Status summary
Zendesk monitoring details
Zendesk is operational in the latest OutageHQ check. If it is not working for you, compare the report count, official sources, and your local browser, device, DNS, or network before assuming a broad outage. Last checked: Jul 12, 2026, 7:00 PM UTC.
Current signal
OutageHQ tracks Zendesk as a productivity and work platform using login, file access, collaboration, sync, notifications, and dashboard loading signals.
Report categories
Users can classify Zendesk reports by symptom so outage patterns are easier to compare.
Available issue types include Login or SSO issue, Dashboard not loading, Sync problem, File or workspace unavailable, Notifications delayed, Integration issue, Service down, Server not responding, App not loading, Sign in problem, Error message, Slow performance.
Official and independent checks
Compare the official zendesk.com site with OutageHQ response-time checks and anonymous user reports.
Issues users reported
Server-loaded survey results for the last 24 hours. The survey itself is the only client-side part of this data path.
0 survey responses
Login or SSO issue
0
Authentication, SSO, or identity provider access is failing.
Dashboard not loading
0
Admin, analytics, or service dashboards are unavailable.
Sync problem
0
Files, records, workspaces, or settings do not sync.
File or workspace unavailable
0
Documents, files, boards, or workspaces cannot be opened.
Notifications delayed
0
Push, email, or in-app notifications are delayed or missing.
Integration issue
0
Connected apps, webhooks, automations, or integrations are failing.
Service down
0
The whole service appears unavailable.
Server not responding
0
Requests fail or time out.
App not loading
0
The app or website opens slowly or never finishes loading.
Sign in problem
0
Login, SSO, or account access is failing.
Error message
0
The service shows an unexpected error.
Slow performance
0
The service works but is unusually slow.
Components and regions to compare
Login
Check whether this part fails while the rest of Zendesk still works.
Sync
Check whether this part fails while the rest of Zendesk still works.
Workspace
Check whether this part fails while the rest of Zendesk still works.
Integrations
Check whether this part fails while the rest of Zendesk still works.
Platform outage or local issue?
- Likely broader issue
- Workspace, login, sync, collaboration, file access, or integration incident
- Likely local issue
- Workspace permission, account, browser, device, network, or organization-specific issue
Troubleshooting checklist
- Refresh Zendesk and compare the latest OutageHQ status with the report count.
- Try another browser, device, network, or DNS resolver if checks are healthy.
- Check official Zendesk sources for confirmed incidents or maintenance.
- Report the closest symptom above so other users can compare the same issue type.
Last 10 checks
Related outage checks
FAQ
What is Zendesk?
Zendesk is a customer service and engagement platform offering help desk ticketing, live chat, knowledge bases, and CRM tools for support teams.
Why is Zendesk not working?
Zendesk outages typically affect the Support ticketing system, Chat widget, or Guide knowledge base independently. Email-based ticket creation continues working through mail servers even when the Zendesk web interface is down. Compare the current OutageHQ status, recent checks, user reports, and official sources before assuming the issue affects everyone.
What should I do if Zendesk is down?
If Zendesk is down, customer emails are queued by your mail server and will create tickets once service is restored — no requests are lost. Set up a backup support email or phone number so customers can reach you during a Zendesk outage. Check status.zendesk.com for per-product status (Support, Chat, Guide, Talk) and subscribe to updates.
Related Zendesk outage checks
Compare Zendesk with nearby productivity and work services users often check during the same incident.