Is Zendesk down right now?
OperationalZendesk is a customer service and engagement platform offering help desk ticketing, live chat, knowledge bases, and CRM tools for support teams. Current OutageHQ URL check for Zendesk: up and running.
Current URL check for Zendesk
Zendesk is up and running
https://www.zendesk.com
Not working for you?
Report an outageLast checked: . Current OutageHQ status: operational. There have been 0 user-submitted reports in the past 24 hours. Automated monitoring results are summarized on this page.
Zendesk service health
Last 24 hours, shown in UTC
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4 PM UTC: 51 ms response, 0 incidents, 0 reports
Recent outage reports
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Reports are anonymous. This history shows only the selected issue type and submission time from the last 30 days.
Newest anonymous Zendesk reports from the last 30 days
0 in the last 24 hours
No detailed outage reports in the last 30 days
If Zendesk is not working for you, use the report panel above to add an anonymous signal.
Zendesk outage guide
Clear steps, real-time checks, and helpful context when Zendesk isn't working.
Check this firstCompare the Support inbox with a test email and the customer-facing chat widget before assuming requests are becoming tickets.
What might affect Zendesk?
Zendesk Support, Chat, Guide, and email ingestion can fail independently. A working mailbox does not guarantee that Zendesk created or updated the corresponding ticket.
What to do when Zendesk is not working
- If Zendesk email ingestion is affected, preserve messages in your mail system and reconcile missing tickets after recovery; do not assume every request was captured.
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Help readers check whether Zendesk is down from a blog, help center, internal wiki, or incident runbook.
Source checks for Zendesk
OutageHQ checks the monitored Zendesk URL. A reachable URL does not prove that every feature, account, or region works. Compare these observations with Zendesk's own updates when available. How OutageHQ checks services.
Live provider data unavailable
We could not load live provider updates. Check the Zendesk status page directly; it may cover only some Zendesk products or regions.
View Zendesk status pageOldest to newest; taller bars mean slower URL responses. Select a bar to inspect it. Exact values and statuses also appear below.
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