Is ProtonMail Down Right Now?
OperationalIs the ProtonMail website down?
ProtonMail is up and running
https://proton.me
Not working for you?
Report an outageLast checked: . The service was operational. There have been 0 user-submitted reports in the past 24 hours. This page refreshes every 30 seconds when JavaScript is enabled, and automated checks run every 5 minutes.
ProtonMail service health
Last 24 hours, shown in UTC
ProtonMail had 96 response-time checks in the last 24 hours, averaging 495 ms, with 0 incident buckets and 0 reports.
- Fully operational uptime
- 100.0%
- Avg response
- 495 ms
- Incident buckets
- 0
- Current status
- operational
Check ProtonMail before troubleshooting
ProtonMail is an end-to-end encrypted email service based in Switzerland, designed for privacy-focused users who want secure communication without data mining.
Current status
ProtonMail is up and running.
Report volume
0 user reports in the last 24 hours.
Freshness
Last checked Jul 12, 2026, 5:25 PM UTC.
Official links
Compare with support and status channels when available.
What to do when ProtonMail is down
- Emails sent to your ProtonMail address during an outage are queued by the sender's mail server and will be delivered once service is restored.
- If you need to send an urgent encrypted email, use Signal or another E2E encrypted messenger as a temporary alternative.
- Check protonstatus.com for real-time incident updates on ProtonMail, ProtonVPN, and Proton Drive.
- Report the outage on this page to help other users confirm the problem.
Common ProtonMail outage causes
ProtonMail outages are rare but can involve their encrypted mail infrastructure or bridge application. DDoS attacks targeting privacy-focused services are a recurring threat that Proton actively mitigates.
Visit the official ProtonMail website at https://proton.me to check directly. You can also learn more about how OutageHQ works or browse all monitored services on the service directory.
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Help readers check whether ProtonMail is down from a blog, help center, internal wiki, or incident runbook.
Status summary
ProtonMail monitoring details
ProtonMail is operational in the latest OutageHQ check. If it is not working for you, compare the report count, official sources, and your local browser, device, DNS, or network before assuming a broad outage. Last checked: Jul 12, 2026, 5:25 PM UTC.
Current signal
OutageHQ tracks ProtonMail as a productivity and work platform using login, file access, collaboration, sync, notifications, and dashboard loading signals.
Report categories
Users can classify ProtonMail reports by symptom so outage patterns are easier to compare.
Available issue types include Login or SSO issue, Dashboard not loading, Sync problem, File or workspace unavailable, Notifications delayed, Integration issue, Service down, Server not responding, App not loading, Sign in problem, Error message, Slow performance.
Official and independent checks
Compare the official proton.me site with OutageHQ response-time checks and anonymous user reports.
Official status source says: All Systems Operational
Issues users reported
Server-loaded survey results for the last 24 hours. The survey itself is the only client-side part of this data path.
0 survey responses
Login or SSO issue
0
Authentication, SSO, or identity provider access is failing.
Dashboard not loading
0
Admin, analytics, or service dashboards are unavailable.
Sync problem
0
Files, records, workspaces, or settings do not sync.
File or workspace unavailable
0
Documents, files, boards, or workspaces cannot be opened.
Notifications delayed
0
Push, email, or in-app notifications are delayed or missing.
Integration issue
0
Connected apps, webhooks, automations, or integrations are failing.
Service down
0
The whole service appears unavailable.
Server not responding
0
Requests fail or time out.
App not loading
0
The app or website opens slowly or never finishes loading.
Sign in problem
0
Login, SSO, or account access is failing.
Error message
0
The service shows an unexpected error.
Slow performance
0
The service works but is unusually slow.
Components and regions to compare
Login
Check whether this part fails while the rest of ProtonMail still works.
Sync
Check whether this part fails while the rest of ProtonMail still works.
Workspace
Check whether this part fails while the rest of ProtonMail still works.
Integrations
Check whether this part fails while the rest of ProtonMail still works.
Platform outage or local issue?
- Likely broader issue
- Workspace, login, sync, collaboration, file access, or integration incident
- Likely local issue
- Workspace permission, account, browser, device, network, or organization-specific issue
Troubleshooting checklist
- Refresh ProtonMail and compare the latest OutageHQ status with the report count.
- Try another browser, device, network, or DNS resolver if checks are healthy.
- Check official ProtonMail sources for confirmed incidents or maintenance.
- Report the closest symptom above so other users can compare the same issue type.
Official status updates
Last 10 checks
Related outage checks
FAQ
What is ProtonMail?
ProtonMail is an end-to-end encrypted email service based in Switzerland, designed for privacy-focused users who want secure communication without data mining.
Why is ProtonMail not working?
ProtonMail outages are rare but can involve their encrypted mail infrastructure or bridge application. DDoS attacks targeting privacy-focused services are a recurring threat that Proton actively mitigates. Compare the current OutageHQ status, recent checks, user reports, and official sources before assuming the issue affects everyone.
What should I do if ProtonMail is down?
Emails sent to your ProtonMail address during an outage are queued by the sender's mail server and will be delivered once service is restored. If you need to send an urgent encrypted email, use Signal or another E2E encrypted messenger as a temporary alternative. Check protonstatus.com for real-time incident updates on ProtonMail, ProtonVPN, and Proton Drive.
Related ProtonMail outage checks
Compare ProtonMail with nearby productivity and work services users often check during the same incident.