Is Instacart Down Right Now?

Operational
Instacart logo

Is the Instacart website down?

Instacart is up and running

https://www.instacart.com

Not working for you?

Report an outage

Last checked: . The service was operational. There have been 0 user-submitted reports in the past 24 hours. This page refreshes every 30 seconds when JavaScript is enabled, and automated checks run every 5 minutes.

Instacart service health

Last 24 hours, shown in UTC

99.0% uptime

Instacart had 96 response-time checks in the last 24 hours, averaging 783 ms, with 1 incident bucket and 0 reports.

24h ago18h12h6hNow
Operational Degraded Down Building
Fully operational uptime
99.0%
Avg response
783 ms
Incident buckets
1
Current status
operational

Check Instacart before troubleshooting

Instacart is a grocery delivery and pickup platform that connects customers with personal shoppers who pick and deliver orders from local stores.

Current status

Instacart is up and running.

Report volume

0 user reports in the last 24 hours.

Freshness

Last checked Jul 12, 2026, 7:00 PM UTC.

Official links

Compare with support and status channels when available.

What to do when Instacart is down
  • If you placed an order before the outage, your shopper may still be fulfilling it — check your text messages for shopper updates.
  • Avoid placing new orders during an outage as payment processing and order routing may fail.
  • If you were charged for an undelivered order, contact Instacart support after the outage for a refund.
  • Report the outage on this page to help other users confirm the problem.
Common Instacart outage causes

Instacart outages typically involve order routing failures or payment processing issues during peak grocery shopping hours. Integration failures with specific retail partners can cause store-specific outages.

Visit the official Instacart website at https://www.instacart.com to check directly. You can also learn more about how OutageHQ works or browse all monitored services on the service directory.

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Status summary

Instacart monitoring details

Instacart is operational in the latest OutageHQ check. If it is not working for you, compare the report count, official sources, and your local browser, device, DNS, or network before assuming a broad outage. Last checked: Jul 12, 2026, 7:00 PM UTC.

Current signal

Instacart is reachable in our latest checks

OutageHQ tracks Instacart as a shopping, checkout, and delivery platform using checkout, payments, order tracking, delivery updates, login, and marketplace signals.

Report categories

Users can classify Instacart reports by symptom so outage patterns are easier to compare.

Available issue types include Checkout not working, Payment failed, Order tracking issue, Service down, Server not responding, App not loading, Sign in problem, Error message, Slow performance.

Official and independent checks

Compare the official instacart.com site with OutageHQ response-time checks and anonymous user reports.

Issues users reported

Server-loaded survey results for the last 24 hours. The survey itself is the only client-side part of this data path.

0 survey responses

Checkout not working

0

Checkout, cart, or order submission fails.

Payment failed

0

Payment authorization or confirmation fails.

Order tracking issue

0

Order, shipment, delivery, or ride status is unavailable.

Service down

0

The whole service appears unavailable.

Server not responding

0

Requests fail or time out.

App not loading

0

The app or website opens slowly or never finishes loading.

Sign in problem

0

Login, SSO, or account access is failing.

Error message

0

The service shows an unexpected error.

Slow performance

0

The service works but is unusually slow.

Components and regions to compare

Website

Check whether this part fails while the rest of Instacart still works.

App

Check whether this part fails while the rest of Instacart still works.

Checkout

Check whether this part fails while the rest of Instacart still works.

Payments

Check whether this part fails while the rest of Instacart still works.

Order tracking

Check whether this part fails while the rest of Instacart still works.

Platform outage or local issue?

Likely broader issue
Website, app, checkout, payment, order, or delivery platform incident
Likely local issue
Account, payment method, address, store, merchant, device, browser, or network issue

Troubleshooting checklist

  • Refresh Instacart and compare the latest OutageHQ status with the report count.
  • Try another browser, device, network, or DNS resolver if checks are healthy.
  • Check official Instacart sources for confirmed incidents or maintenance.
  • Report the closest symptom above so other users can compare the same issue type.

Last 10 checks

Jul 12, 2026, 7:00 PM UTCoperational · 791 ms
Jul 12, 2026, 6:55 PM UTCoperational · 884 ms
Jul 12, 2026, 6:50 PM UTCoperational · 703 ms
Jul 12, 2026, 6:45 PM UTCoperational · 770 ms
Jul 12, 2026, 6:40 PM UTCoperational · 771 ms
Jul 12, 2026, 6:35 PM UTCoperational · 1027 ms
Jul 12, 2026, 6:30 PM UTCoperational · 746 ms
Jul 12, 2026, 6:25 PM UTCoperational · 680 ms
Jul 12, 2026, 6:20 PM UTCoperational · 812 ms
Jul 12, 2026, 6:15 PM UTCoperational · 776 ms

Related outage checks

FAQ

What is Instacart?

Instacart is a grocery delivery and pickup platform that connects customers with personal shoppers who pick and deliver orders from local stores.

Why is Instacart not working?

Instacart outages typically involve order routing failures or payment processing issues during peak grocery shopping hours. Integration failures with specific retail partners can cause store-specific outages. Compare the current OutageHQ status, recent checks, user reports, and official sources before assuming the issue affects everyone.

What should I do if Instacart is down?

If you placed an order before the outage, your shopper may still be fulfilling it — check your text messages for shopper updates. Avoid placing new orders during an outage as payment processing and order routing may fail. If you were charged for an undelivered order, contact Instacart support after the outage for a refund.

Compare Instacart with nearby shopping and delivery services users often check during the same incident.

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