Is Amazon Down Right Now?
Operational
Is the Amazon website down?
Amazon is up and running
https://www.amazon.com
Not working for you?
Report an outageLast checked: . The service was operational. There have been 0 user-submitted reports in the past 24 hours. This page refreshes every 30 seconds when JavaScript is enabled, and automated checks run every 5 minutes.
Amazon service health
Last 24 hours, shown in UTC
Amazon had 96 response-time checks in the last 24 hours, averaging 69 ms, with 2 incident buckets and 0 reports.
- Fully operational uptime
- 97.9%
- Avg response
- 69 ms
- Incident buckets
- 2
- Current status
- operational
Check Amazon before troubleshooting
Amazon is the world's largest online retailer and cloud computing provider, offering e-commerce, streaming, smart home devices, and AWS infrastructure services.
Current status
Amazon is up and running.
Report volume
0 user reports in the last 24 hours.
Freshness
Last checked Jul 12, 2026, 7:25 PM UTC.
Official links
Compare with support and status channels when available.
What to do when Amazon is down
- If Amazon.com is down but you need to track a package, use the carrier tracking number directly on UPS, USPS, or FedEx.
- Alexa and smart home devices may stop responding during AWS outages — unplug and replug devices after service is restored.
- Check aws.health for AWS service status if you are a developer experiencing API or infrastructure issues.
- Report the outage on this page to help other users confirm the problem.
Common Amazon outage causes
Amazon outages frequently originate from AWS infrastructure problems that cascade across retail, Alexa, and streaming services simultaneously. Prime Day and holiday traffic spikes can overwhelm specific service components even when AWS itself is healthy.
Visit the official Amazon website at https://www.amazon.com to check directly. You can also learn more about how OutageHQ works or browse all monitored services on the service directory.
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Help readers check whether Amazon is down from a blog, help center, internal wiki, or incident runbook.
Status summary
Amazon monitoring details
Amazon is operational in the latest OutageHQ check. If it is not working for you, compare the report count, official sources, and your local browser, device, DNS, or network before assuming a broad outage. Last checked: Jul 12, 2026, 7:25 PM UTC.
Current signal
OutageHQ tracks Amazon as a shopping, checkout, and delivery platform using checkout, payments, order tracking, delivery updates, login, and marketplace signals.
Report categories
Users can classify Amazon reports by symptom so outage patterns are easier to compare.
Available issue types include Checkout not working, Payment failed, Order tracking issue, Service down, Server not responding, App not loading, Sign in problem, Error message, Slow performance.
Official and independent checks
Compare the official amazon.com site with OutageHQ response-time checks and anonymous user reports.
Issues users reported
Server-loaded survey results for the last 24 hours. The survey itself is the only client-side part of this data path.
0 survey responses
Checkout not working
0
Checkout, cart, or order submission fails.
Payment failed
0
Payment authorization or confirmation fails.
Order tracking issue
0
Order, shipment, delivery, or ride status is unavailable.
Service down
0
The whole service appears unavailable.
Server not responding
0
Requests fail or time out.
App not loading
0
The app or website opens slowly or never finishes loading.
Sign in problem
0
Login, SSO, or account access is failing.
Error message
0
The service shows an unexpected error.
Slow performance
0
The service works but is unusually slow.
Components and regions to compare
Website
Check whether this part fails while the rest of Amazon still works.
App
Check whether this part fails while the rest of Amazon still works.
Checkout
Check whether this part fails while the rest of Amazon still works.
Payments
Check whether this part fails while the rest of Amazon still works.
Order tracking
Check whether this part fails while the rest of Amazon still works.
Platform outage or local issue?
- Likely broader issue
- Website, app, checkout, payment, order, or delivery platform incident
- Likely local issue
- Account, payment method, address, store, merchant, device, browser, or network issue
Troubleshooting checklist
- Refresh Amazon and compare the latest OutageHQ status with the report count.
- Try another browser, device, network, or DNS resolver if checks are healthy.
- Check official Amazon sources for confirmed incidents or maintenance.
- Report the closest symptom above so other users can compare the same issue type.
Last 10 checks
Related outage checks
FAQ
What is Amazon?
Amazon is the world's largest online retailer and cloud computing provider, offering e-commerce, streaming, smart home devices, and AWS infrastructure services.
Why is Amazon not working?
Amazon outages frequently originate from AWS infrastructure problems that cascade across retail, Alexa, and streaming services simultaneously. Prime Day and holiday traffic spikes can overwhelm specific service components even when AWS itself is healthy. Compare the current OutageHQ status, recent checks, user reports, and official sources before assuming the issue affects everyone.
What should I do if Amazon is down?
If Amazon.com is down but you need to track a package, use the carrier tracking number directly on UPS, USPS, or FedEx. Alexa and smart home devices may stop responding during AWS outages — unplug and replug devices after service is restored. Check aws.health for AWS service status if you are a developer experiencing API or infrastructure issues.
Related Amazon outage checks
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